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Refugee Line

Refugee Line was a help line for those who have fled war, conflict or disaster and are in Sweden. The line offered support in Ukrainian, English and Russian. It was closed down the 9th of January 2023.

Who we are

Mind is a non-profit organisation that promotes mental well-being by providing compassionate support, spreading knowledge and pursue advocacy. We are religiously and politically independent. We do not replace health care but complement it. Mind runs the Life line, Suicide Line, Elderly Line, Parents Line and Mind Forum.

Mind works for a society that promotes mental well-being. A society where people with mental health problems and psychiatric diagnoses are respected, get the support they need and where no one takes their own life.

Cooperation with the Psychologists for Ukraine (PFU) network

Mind launched the helpline in cooperation with the non-profit network Psychologists for Ukraine (PFU). The network was established to bring together psychologists to support people who have fled Russia’s war against Ukraine. PFU was founded by psychologists Jelena Röshoff Qvarnström and Helena Cloodt, who run the network together with psychology students Gustav Almelöv, Olivia Wideroth and Paulina Nordebrand.

The PFU consists of licensed psychologists and psychology students who have completed at least half of their course of studies. Several members of the network work as volunteers and take calls that come in to the line.

The PFU is working with the Swedish Psychologists Association to gather and engage Ukrainian psychologists who have fled to Sweden. PFU also connects those seeking support with psychologists working on a voluntary basis around Sweden.

More information about PFU is available at

Other support

If you want support for issues affecting your situation, use these links:

Healthcare in Sweden (1177 in English)

Here you can get information in other languages at 1177:

Help from an arabic interpreter, tel. 0771-1177 90, open: 08:00-12.00

Help from a somali interpreter, tel. 0771-1177 91, open: 08:00-12.00

Help in Finnish, tel. 1177, choice 8, open: 08:00-12.00

Help in English, tel. 1177, choice 5

The migration Agency in Sweden

You can of course always use Mind’s regular helplines in Swedish. Here you will also find organisations and helplines you can turn to, mainly in Swedish.

Translation: Digitaltolk